Title: Public Services Coordinator
Location:Charlotte, NC (in-person only)
Salary: $35,000 annually for 20 hours per week
Benefits: $200/month insurance stipend; 5 days paid sick & vacation time; on job training in patron services, community programming, and community based archiving
Time Period:Grant funded through December 2030
Read More HereAbout IH: Invisible Histories locates, preserves, researches, and makes accessible the rich and diverse history of the LGBTQ South. Invisible Histories is a 501(c)3 nonprofit based in Charlotte, NC and is actively collecting in Alabama, Mississippi, Georgia. North Carolina, South Carolina, and Florida. Invisible Histories is a public history and community archiving project that works closely with community-based organizations and individuals. To learn more about Invisible Histories, you can visit our website at www.invisiblehistory.org.
About the position: The primary purpose of this position is working with patrons during public open hours and occasional tabling and event hours (based on availability). This person will be trained to assist patrons with accessing the collection and conducting research in the space. They will host small in-person events and help with tasks like creating social media content, contributing to exhibits, and processing collections. This is a grant funded position.
Public open hours position will be responsible for opening and closing space Thursdays Noon-7, Fridays Noon-7, and Saturdays 11-3.
Responsibilities: Specifically, this person will
- supervise public open hours of archival space including some evening and weekend hours (see hours above);
- manage patron check-ins and patron space usage;
- assist with in-space events;
- assist with Charlotte and nearby community events like tabling, exhibits, and educational talks;
- post occasionally to social media;
- assist with volunteer training and management;
- receive on the job training related to community based archives;
- give tours of space to visitors;
- assist with collection processing and research when time permits;
- and assist with minor office work as needed.
Qualifications & Requirements:
- Knowledge/experience working with LGBTQ communities, communities of color, and transgender, nonbinary, and gender nonconforming people.
- Experience volunteering or working in archives, museums, historical landmarks, or other humanities projects is encouraged.
- Ability to work with and educate visitors and volunteers.
- Basic understanding of social media and how to post to Instagram, Facebook, and YouTube.
- Desire for on-the-job training in community based archiving.
- Ability to sit for extended periods, engage with the public on a regular basis, and lift archival boxes and items weighing up to 50 lbs.
How to Apply:
Email apply@invisiblehistory.org with an attached resume or CV. Applications must be submitted by midnight on November 13, 2026.
Hiring Schedule:
- Position Submission Opens: October 13, 2026
- Submission Close:November 13, 2026
- Submission Review: Nov 16 - Nov 20
- Schedule Interviews: Week of Nov 30
- In-Person Interviews: Week of Dec 7
- Job Offer: Dec 11, 2026
- Job Acceptance or Denial Deadline: Dec 17, 2026
- Start Date & Training Begins: Jan 14, 2027
- Public Open Hours Begin: Feb 4, 2027
