Position Announcement:
UNC System Office
Higher Ed BI Analyst
The Higher Ed BI Analyst position (IT Business Intelligence/Data Analyst II) within the Enterprise Data Office (EDO), provides data services such as facilitation of cross-functional data requests, administration of compliance reporting, data quality control, and uses tools such as Tableau and Microsoft Office products to design and develop data reports, conduct analysis and create dashboards and data visualizations. The role will be responsible for managing incoming data requests and help queues, including tracking, triaging, and monitoring tickets from creation through resolution. The Higher Ed BI Analyst champions the use and full potential of UNC System data by internal and external stakeholders through educational outreach such as presentations, training, the creation of 'how to' videos and guides, and advising System Office employees and constituents. Exceptional customer service and communication skills are required, as is an in-depth knowledge of data content, availability, structure, and policies.
View the full position announcement.