Position Summary:
The Evening Library Specialists (ELS) provide staff coverage and supervise student workers in Gramley Library in the evening hours during the fall and spring academic semesters. Responsibilities include providing direct customer services, performing a variety of circulation tasks, reinforcing policies and procedures, resolving issues typically handled by full-time staff, as well as answering or referring general reference and informational questions. Each ELS covers two to three evening shifts weekly.
Essential Duties and Responsibilities:
- Provide staff coverage during evening hours (5pm – Midnight), Sunday – Thursday
- Supervise student workers and reinforce policies and procedures
- Provide direct assistance to faculty, staff, students and community members
- Perform circulation and interlibrary loan tasks
- Troubleshoot library technology and refer issues to the IT Department as necessary
- Manage and troubleshoot facility-related issues and refer to the appropriate staff or department
- Other circulation projects, as assigned
Qualifications:
Required Qualifications:
- Customer service experience
- Supervisory experience
- Demonstrated written and oral communication skills, including the ability to communicate with a variety of users
- Experience with Google Suite (Docs, Sheets, Drive, etc) and Microsoft Office (Word, Excel,)
Preferred Qualifications:
- Experience working in an academic library
Physical Functions:
While performing the responsibilities of the Evening Library Specialist, the employee is required to sit for varying lengths of time; bend, reach, lift, push, and pull up to 15 pounds; occasionally stand, walk, and kneel and regularly ascend/descend stairs; use hands and fingers to handle or feel and manipulate keys on a keyboard; perform extended periods of work at a computer workstation, viewing computer monitor; perceive sounds at normal speaking levels with or without correction and receive detailed information through oral communication; express and exchange ideas by means of spoken word; and work in an office setting.
Application Process:
To apply, please send a letter of interest addressing your qualifications for the position along with a resume and contact information for three professional references to elizabeth.novicki@salem.edu. The letter of interest may be addressed to Elizabeth Novicki, Library Director. The review of applications will begin immediately and will be ongoing until the position is filled.