An employee in this position is responsible for providing advanced library services to customers at youth services desks by answering reference questions and assisting youth, parents, and caregivers with the selection of material and the use of library resources. Develops and presents programs for youth, birth through grade 12. Assists in youth collection development and system-wide initiatives.
- Maintains a dynamic and customer-service oriented youth department by assisting customers find information in a variety of formats, including in person, online or over the phone. Assists customers with digital needs, including computers, printing, and other items as needed.
- Creates engaging displays, brochures, and other materials to promote library services, resources, or programs. Staffs service points on a regular schedule.
- Develops, conducts, and evaluates a calendar of engaging and dynamic age-appropriate programs for youth on a variety of topics including literacy, science, technology, engineering, arts, and math.
- Promotes the library through active community engagement and outreach activities and programs at local schools, daycares, and other community agencies and events.
- Assists in collection development through selection and deselection of materials.
- Serves on the Youth Services Leadership Team and other communities as needed or assigned.
- Participates in development and presentation of system wide training in skills related to youth services. Attends trainings as needed.
- Acts as the Team Lead for the department or branch in the absence of the department or branch manager as needed.